Privacy Policy
At Florielle Flower Boutique, accessible from [https://www.google.com/search?q=your-website-url.com], one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Florielle and how we use it.
1. Information We Collect
When you visit Florielle, we collect certain information to provide you with the best flower delivery service:
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Personal Information: Name, email address, phone number, and shipping/billing address (especially important for Dubai deliveries).
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Recipient Information: If you are sending flowers as a gift, we collect the recipient's name, address, and contact number.
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Payment Details: All payment transactions are processed through secure gateways. We do not store your credit card information on our servers.
2. How We Use Your Information
We use the information we collect in various ways, including:
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To process and deliver your "Bloom Palette" and other floral orders.
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To communicate with you regarding order updates or customer service.
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To send you "Flower Care" tips and occasional promotional offers (only if you opt-in).
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To prevent fraudulent transactions.
3. Sharing Your Information
We only share your information with third parties that help us operate our business:
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Service Providers: Logistics and courier partners in Dubai to ensure your flowers arrive fresh.
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Shopify: Our store is hosted on Shopify, which provides the e-commerce platform.
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Compliance: We may share information if required by UAE law or to protect our rights.
4. Cookies
Like any other website, Florielle uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content.
5. Data Security
We take the security of your personal data seriously. We implement standard security measures to protect your information from unauthorized access, alteration, or disclosure.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@florielle.ae or by mail using the details provided below:
Florielle Flower Boutique Dubai, United Arab Emirates